Available Positions
Job Title: Full Time Receptionist / Assistant
Pay - $20/hr & Flexible Hours
Hours- 9am 5pm
Job Overview:
We are seeking a dynamic and organized individual to join our team as a Receptionist/Assistant. In this role, you will be the first point of contact for our clients and visitors, providing exceptional customer service through various communication channels. In addition to managing incoming calls, emails, and chat messages, you will be responsible for social media interaction, order processing, and handling various day-to-day tasks to support the smooth operation of our office.
Responsibilities:
- Answer incoming calls promptly and professionally.
- Respond to emails and chat messages in a timely and courteous manner.
- Direct inquiries to the appropriate department or individual.
- Monitor and engage with our company's social media accounts.
- Respond to comments, messages, and inquiries on social media platforms.
- Assist in creating and scheduling social media posts.
Order Processing:
- Process customer orders accurately and efficiently.
- Coordinate with relevant departments to ensure timely delivery.
- Address customer inquiries related to orders.
- Perform general administrative tasks such as bookkeeping, data entry, and maintaining office supplies.
- Assist with scheduling appointments and meetings.
- Maintain and update office records.
- Provide excellent customer service to clients and visitors.
- Address customer concerns and escalate issues as necessary.
- Ensure a positive and welcoming atmosphere in the reception area.
- Collaborate with different departments to facilitate smooth operations.
- Assist in organizing company events or meetings.
- Organization and Time Management:
- Manage multiple tasks efficiently and prioritize workload.
- Ensure the reception area is organized and presentable.
Qualifications:
- Strong communication skills, both written and verbal.
- Proficient in using office software and tools.
- Familiarity with social media platforms.
- Excellent organizational and multitasking abilities.
- Positive attitude and customer-oriented approach.
- Ability to work independently and as part of a team.